# Aegora Capability Brief

## What Aegora can ingest

Aegora is designed to ingest and normalize:

- alerts and monitoring events
- incidents, requests, tasks, and approvals
- identity, device, and access events
- provider updates and external delivery signals
- chat, email, and human-system communications
- artifacts, documents, and operating evidence
- API, batch, file, and event-driven inputs

## What Aegora operationalizes

Out of the box, Aegora can support:

- signal normalization
- context assembly
- relationship mapping
- governed operational reasoning
- approval routing
- task creation
- stakeholder notification
- evidence capture
- bounded governed execution through controlled handlers

## What stays governed

Aegora keeps governance inside the path:

- high-risk actions require policy and approval
- destructive or customer-impacting actions stay controlled
- human fallback remains available
- audit and explainability remain attached to every major transition

## How Aegora layers over current tools

Aegora sits above major IT and security tool categories such as:

- ITSM and operations systems
- identity and access platforms
- security operations and detection tools
- infrastructure and observability tooling
- collaboration and approval channels
- provider and external delivery systems

It does not require ripping those systems out.

## Services Aegora improves

Aegora maps value across the services the business already funds:

- IT service management
- asset management
- application monitoring
- network monitoring
- security monitoring
- vulnerability management
- patching
- security compliance
- batch job monitoring
- ecommerce site monitoring
- architecture
- industry trends and strategy
- risk management

## Core capability model

Aegora now treats the following as core capability layers:

1. dynamic signal ingestion
2. enterprise operational intelligence graph construction
3. governed operational reasoning with human fallback
4. governed execution routing and collaboration
5. shared enterprise and provider operational intelligence
6. continuous operational learning
7. trust architecture
8. risk-native operating model
9. operational intelligence and benchmarking
10. operating model design and transformation guidance
11. program management and value realization

## Role-based agents over time

Aegora should gradually turn key operating roles into governed agents rather than relying on one generalized assistant.

The first role-agents should map to:

- intake and triage
- risk and policy
- provider assurance
- execution
- program coordination
- evidence and audit
- value realization

These agents should remain bounded by:

- policy
- approval
- risk thresholds
- audit and explainability